In an emergency, you need the problem fixed immediately. If you don't have a specialist you trust, you still need to know that your home will be safe and protected.
Imagine it is 1am and your water heater pipe bursts, causing water to spray all over your garage, making a mess, and generally upsetting everyone who is now awake.
Before you call any plumber out of the phone book, check their reputation online (it's an extra 5 minutes to visit the BBB) and ask about permits when you call. You want them there immediately; I understand. But this extra question on the phone of, "Are you going to pull a permit for this work and will I get a copy of the final?" could save you hundreds of dollars down the road if the work was improperly done.
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